GLOBAL SHIPPING & PAYMENT

ORDER
THANK YOU FOR INTEREST TO ORDER WITH US.
YOU CAN MAKE AN ORDER THROUGH OUR GLOBAL ONLINE STORE (CLICK HERE, www.en.aazstudios.com).
ALSO YOU CAN APPROACH THROUGH CLICK 'USD' ON THE RIGHT TOP IN KOREAN ONLINE STORE (www.aazstudios.com).

PAYMENT
THE FOLLOWING FORMS OF PAYMENT : PAYPAL ( YOU CAN PAY WITHOUT HAVING TO BE A PAYPAL MEMBER )

SHIPPING

ITEMS THAT HAVE BEEN CONFIRMED TO BE ORDERED WILL BE SENT BETWEEN  3 TO 5 BUSINESS DAY ONLY TO THOSE THAT ARE IN STOCK. (Excluding Saturday, Sunday and Holiday)

IN CASE OF PRODUCTS THAT ARE OUT OF STOCK, PROCESSING TIME MAY TAKE BETWEEN 1 TO 3 WEEKS DEPENDING ON THE NATURE OF THE PRODUCTION AFTER RECEIVING THE ORDER.

SHIPPING METHOD : EXPRESS MAIL SERVICE VIA KOREA POST EMS OR UPS, WHICH DELIVERS ORDERS WITHIN 4~10 BUSINESS DAYS FROM THE DATE OF DISPATCH.

IMPORT DUTIES AND TAXES

REGARDLESS OF THE SERVICE YOU CHOOSE, YOU MAY BE RESPONSIBLE FOR IMPORT DUTIES AND TAXES ON YOUR INTERNATIONAL ORDER.
IN ADDITION, SOME ORDERS MAY EXPERIENCE CUSTOMS DELAYS.
UNFORTUNATELY, WE HAVE NO CONTROL OVER THESE CHARGES OR DELAYS AND CANNOT PREDICT WHAT THEY MAY BE.

A SHIPPING CONFIRMATION WILL BE EMAILED TO YOU AND APPEARED IN YOUR ORDER LIST OF ONLINE STORE ONCE YOUR ORDER HAS SHIPPED. PLEASE TRACK & CHECK YOUR ORDER. 

RETURN POLICY

All PRODUCTS ARE SHIPPED AFTER INSPECTED.
WE DON'T HAVE RETURN AND CHANGE POLICY IN EXCEPTION THE FAULT OF PRODUCT.
BECAUSE SHIPPING FEE IS EXPENSIVE AND IT TAKES FOR A LONG TIME TO COME AND GO.

(We send the package by air-cap & styrofoam so that they are not damaged after product inspection. Unfortunately if customer received damaged product due to by the shipping company's accident, and upon arrival, customer should take a detailed pictures of damaged box and product and send us for refund process. That way, customer get a refund.)

IF YOU HAVE ANY QUESTIONS FOR PRODUCT & CUSTOMER CARE, PLEASE CONTACT THROUGH Q & A BOARD OR EMAIL. WE WILL TRY TO GIVE INFORMATION AS SOON AS POSSIBLE.

EMAIL : aaz.studios@gmail.com

a à z  studios

SEOUL, KOREA